Politique de remboursement
Returns can be made within 14 days of receiving your order.
All Refurbished Laptops, Desktops, and Monitors come with 90 days warranty unless stated otherwise.
New products come with a manufacturer's warranty. Check with the specific manufacturer to know how long they offer.
| Category | Return Period | Un-opened | Opened/Unused | Opened/Used |
|---|---|---|---|---|
| Cell Phone Accessories | 30 Days | 0% | 10% | 15% |
| Computer Accessories | 30 Days | 0% | 10% | 15% |
| Computers (Laptops & Desktops) | 14 Days | 0% | 10% | 15% |
| Monitors | 30 Days | 0% | 10% | 15% |
| Tablets, iPads & eReaders | 14 Days | 0% | 10% | 15% |
| Smart Controls | 30 Days | 0% | 10% | 15% |
| Smart Energy & Water Management | 30 Days | 0% | 10% | 15% |
| Smart Lighting Control | 30 Days | 0% | 10% | 15% |
| Smart Monitoring & Sensors | 30 Days | 0% | 10% | 15% |
| Smart Security & Access | 30 Days | 0% | 10% | 15% |
| Seasonal Holiday Goods | 14 Days | 0% | 10% | 15% |
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged, or incorrect. For other cases (e.g., you changed your mind), you are responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Order Number & product description
- Number of items to be returned
- The date you received your product
- Condition of product
- Condition of packaging
- Reason for return
- All refunds will be processed within 4 Days